POPIA Compliance

1. Our Commitment

Vehicles South Africa is committed to processing personal information in a lawful, fair, and transparent manner. This page outlines our compliance with the Protection of Personal Information Act (POPIA).

2. Information Officer Details

We have appointed an Information Officer responsible for ensuring compliance with POPIA and handling data subject requests.

3. Purpose of Processing

We collect and process personal information for specific, lawful purposes related to our business functions:

• Service Delivery: To create user accounts, facilitate vehicle listings, and enable communication between buyers and sellers.
• Legal Compliance: To comply with South African tax laws (SARS) and consumer protection regulations.
• Security: To verify identities and prevent fraud on our marketplace.
• Marketing: To inform users of service updates (opt-out available).

4. Your Rights as a Data Subject

Under POPIA, you have the following rights regarding your personal information:

• Right of Access: You may request a copy of the personal information we hold about you.
• Right to Correction: You may request that we correct or update any incomplete or inaccurate information.
• Right to Deletion: You may request that we delete your personal information, subject to legal retention requirements (e.g., invoices must be kept for 5 years).
• Right to Object: You may object to the processing of your personal information for direct marketing purposes.

5. Data Security Measures

We implement robust technical measures to secure your data, including:

• Encryption of data in transit (SSL/TLS).
• Secure database storage with restricted access.
• Regular security audits and vulnerability assessments.

6. Lodging a Complaint

If you believe we are processing your personal information unlawfully, you have the right to lodge a complaint with the Information Regulator of South Africa.

Information Regulator:

Website: https://justice.gov.za/inforeg/

Email: complaints.IR@justice.gov.za